Terms of Service
Last updated November 12, 2026
These terms govern your use of KitchenSlate, booking, membership and billing software for shared commercial kitchens, provided by Poor Vida LLC (“we”, “us”) at kitchenslate.app and each kitchen’s own address on it. By signing in or using KitchenSlate, you agree to them. If you use it for a business, you agree on that business’s behalf and confirm you may do so.
1. Who’s who
A Kitchen is a business that runs a shared kitchen and uses KitchenSlate to manage it. A Member is a business or person that books time at a Kitchen. A Kitchen’s arrangement with us — its subscription, price and any service commitments — may also be set out in a separate agreement; if that agreement conflicts with these terms, it wins.
2. Accounts
Accounts are made by invitation from a Kitchen, or by us for a Kitchen’s owner. Keep your sign-in details to yourself and tell the Kitchen or us straight away if you think someone else has used your account. You are responsible for what is done with your account. A Kitchen may require two-step sign-in for its staff.
3. The relationship between a Kitchen and its Members
KitchenSlate is a tool a Kitchen uses to run its business. Memberships, leases, policies, prices, refunds, door access and the use of the kitchen itself are agreed between the Kitchen and its Members, not with us, and we are not a party to them. The Kitchen is responsible for the terms it sets, the documents it asks for, and complying with the laws that apply to it, including food-safety, licensing, tax and consumer law.
4. Payments
Where a Kitchen takes payments through KitchenSlate, they are processed by Stripe into the Kitchen’s own Stripe account, under Stripe’s terms. Payment disputes and refunds are between the Member and the Kitchen. We do not hold funds. Fees the Kitchen pays us for KitchenSlate are set out when it signs up or in its agreement with us.
5. Acceptable use
Don’t use KitchenSlate to break the law; to upload anything you have no right to, or that is harmful, deceptive or infringes others’ rights; to get into accounts, Kitchens or data that aren’t yours; to probe, overload or disrupt the service; or to send spam through its forms or email. We may remove content or suspend access that breaks these rules.
6. Your information
A Kitchen owns the records it keeps in KitchenSlate, and Members own what they upload. You give us permission to store, process and display that information only to provide and improve KitchenSlate, as described in our Privacy Policy. A Kitchen can download a full copy of its records at any time.
7. Demo kitchens
Demo kitchens are for trying KitchenSlate. Their logins are shared, everything in them is made up, and they are rebuilt from scratch regularly, so anything you enter there may be seen by others and will be deleted. Don’t enter real personal or business information in a demo.
8. Availability and changes
We work to keep KitchenSlate running and your information safe, but we don’t promise it will always be available or free of errors. We may change, add or remove features; we will give Kitchens reasonable notice of changes that significantly reduce what they rely on.
9. Suspension and ending
A Kitchen may stop using KitchenSlate at any time. We may suspend or end access for anyone who breaks these terms, for a Kitchen that doesn’t pay what it owes us, or where the law requires. Suspending a Kitchen keeps its records; when a Kitchen leaves, it can take a copy of them first.
10. Disclaimers
Except as stated in these terms, KitchenSlate is provided “as is”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the extent the law allows.
11. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to KitchenSlate is limited to the amount the Kitchen paid us for KitchenSlate in the 12 months before the claim, or $100 if more. Nothing in these terms limits liability that can’t be limited by law.
12. Indemnity
A Kitchen will defend and compensate us against claims arising from its business, its dealings with its Members, or its breach of these terms or the law.
13. Changes to these terms
We may update these terms. We will change the date above and give Kitchens notice of material changes before they take effect. Continuing to use KitchenSlate after that means you accept the updated terms.
14. Law and disputes
These terms are governed by the laws of the State of Texas, USA, without regard to its conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Texas, unless the law where you live gives you the right to bring a claim elsewhere.
15. Contact
Poor Vida LLC, Texas, USA — privacy@kitchenslate.app